Privacy Policy

Last updated: January 1, 2026

NeatPro Cleaners ("we", "our", or "us") operates the website neatprocleaners.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site and services.

Information We Collect

We may collect personal information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Service address (street, city, ZIP)
• Details about the service you request

We may automatically collect non-identifying information such as IP address, browser type, device type, pages visited, and referring website — used for analytics and to improve our services.

How We Use Your Information

• Respond to your quote requests and service inquiries
• Schedule and confirm cleaning appointments
• Send service-related communications (see SMS Privacy Notice below)
• Improve our website and services
• Comply with legal obligations

Cookies and Analytics

We use privacy-friendly analytics (such as Umami) that do not track individual users across sites. We do not use behavioral advertising cookies.

SMS Privacy Notice

NeatPro Cleaners may collect your phone number and SMS consent when you request a house cleaning quote, book a cleaning service, or contact us through our website. We use this information to send service-related text messages, including quote follow-ups, booking confirmations, appointment reminders, schedule updates, and customer support.

Message frequency may vary. Message and data rates may apply.

NeatPro Cleaners does not sell, rent, share, or transfer mobile numbers, SMS opt-in information, or text messaging consent to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. Contact us using the details below.

Children's Information

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

NeatPro Cleaners
Phone: (877) 549-4411
Email: [email protected]
Website: neatprocleaners.com